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Frequently Asked Questions

 
 
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What if i don't know my ring size?

When considering a wide band, move up a size from your measurement, for comfort’s sake.

Different countries have different ring-size systems. All sizes listed here are standard American sizes. - The average woman’s ring size is about 6. The average man’s ring size is about 10.

Your ring size will be about half a size larger on your primary hand (i.e. the hand you write with). 

Use this chart to finger it out. 

 

What is your Shipping Policy?

I ship nationally using USPS First-Class mail. Delivery is estimated within 1-3 days after your purchase has been shipped. Jewelry is made to order within 21 days of purchase. You will receive notification that your purchase has been sent.

 

How do I clean your jewelry?

It is best to keep jewelry away from contact with chemicals. Remove jewelry when applying perfumes, lotions and hair products.  

If your piece could use a little perking up, there are some east tricks to keep it looking great!

Using a polishing cloth will lightly clean off excess oxidization on bronze. To make bronze shiny and bright buff it with fine grade steel wool (#000 or #0000).

For silver rub with a paste toothpaste and wash off to shine up.

 

Do you do local pickup?

Yes! Prefer it actually. I am located in Pittsfield, MA. Please contact victoria@swornhandmade.com to set up a pickup time and location. 

 

What is your Return Policy?

Due to the one-of-a-kindness of each piece and custom ordering process there is no returns on custom made pieces.

If you purchased your item from a retailer, please contact them directly for return information.

 

 

 

What is your jewelry made of?

Cast Bronze or Sterling Silver.

 

Do you do Repairs or Replacements?

Sworn will repair jewelry at no cost within 3 months of purchase. Send me an email with a brief description of the problem prior to shipping item to me for repair. Please note that I am not responsible for any shipping fees associated with repairs. 

 

Do you do wholesale?

Not currently, but I would like to. Please email me with any opportunities. 

 

Where can i shop for your jewelry in person?

currently looking for more maker market opportunities! Please be in touch.